Privacy policy
What do we do with your information?
When you purchase something from our store, as part of the buying process, we collect the personal information you give us, such as your name, address, phone number, and email address. We may also collect details about your order and your communications with us when you contact customer support. When you browse our store, we automatically receive information about your device, browser, IP address, and how you interact with our website, in order to help us improve our services.
Consent
How do you get my consent? When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or exchange a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@furrious.com.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
- To provide and improve our services, including processing your orders, arranging shipping, handling exchanges, sending order notifications, and creating a smoother shopping experience.
- For marketing and promotional communications, such as sending you updates about our store, new products, and offers by email, text message, or postal mail. You can opt out at any time.
- For security and fraud prevention, including protecting our store and customers from fraudulent or unsafe activity.
- To communicate with you, including providing customer support and responding to your questions.
- For legal reasons, such as complying with applicable law or responding to valid legal requests.
How We Disclose Personal Information
In certain cases, we may share your personal information with third parties for legitimate purposes, including:
- With Shopify and other service providers who help us run the store, such as those handling payments, fulfillment, shipping, and customer support.
- With marketing partners who help us promote our products. These partners use your information in line with their own privacy policies.
- When you ask us to share information with a third party, such as for shipping your order or using social media features.
- If required by law or to protect our rights, including in connection with legal requests, fraud prevention, or business changes such as a merger or sale.
Disclosure
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Relationship with Shopify
Our store is hosted by Shopify, which collects and processes your personal information to help us provide and improve our services. Information you submit may be transferred to and stored by Shopify and its third-party providers, which may be located in countries outside Lebanon.
Third Party Websites and Links
Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of those sites and encourage you to review their own privacy policies before sharing any information with them.
Age of Consent
By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
Security
We take reasonable precautions to protect your personal information from being lost, misused, or accessed without permission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on this page with a new "Last updated" date.
Contact
For any questions about this Privacy Policy or how we handle your information, please email us at hello@furrious.com.